IT Support

Over the last decade of information and technical progress, technology has become ever increasingly convenient and at the same time similar to learning an ever-changing second language. DirectLender recognizes that if a company is going to stay on the cutting edge of this evolving technological curve then that company must be prepared with a knowledgeable and skilled Information Team. Specializing in technology specific to the mortgage industry, we have created an Information Team designed to your specific needs. DirectLender offers the following services:

1. Personal account representative from the Information Team that oversees all technical questions and offers you any support you may need.
2. Image transfer capabilities to corporate.
3. Automated Underwriting (Fannie Mae – DU & Freddie Mac – LP)
4. Setting up and maintaining an email account for each employee. Names are in the format name@directlender.com
5. You have to own personal “DIRECTLENDER.COM” web site for your customers. In addition access to our corporate database with allows you to:

• Search for an Appraiser
• Order Escrow Online
• Check product pricing
• Federal and State Compliance
• Common Questions and Answers
• Visit Processing’s Database for “Status on File”
• Order and Retrieve Doc’s
• View Your Account
• Be Daily Updated with “Hot Mortgage News”
• Important Links to Federal and State Sites

This is just the beginning to what our site really offers or Affiliate Branches.

Our Information Team has completed and is releasing a mortgage software exclusive for DirectLender. This software gives our Affiliate Branches the ability to make decision on the spot, quote prices, track leads, process leads, and fund loans at the click of a button.